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I purchased the season package, now how do I listen?
Is there video to go along with the audio webcast?
I have been billed twice, what do I do?
Are the broadcasts archived after each show? What do they cost?
I am on a dial up line, will it buffer too much for me to listen?
Is the outdoor Motocross season covered in my Supercross LIVE! subscription?
Can I pay for my subscription with a check?
I forgot my username and password, how do I retrieve them?
Is Supercross LIVE! broadcasted on XM Radio?
Windows Media Player does not open, only a blank page with a link
What do I do if the website is down?
What time do the Supercross LIVE! webcasts start?
How do I get pit passes?
When is Monster Energy Supercross on television?
Why is At The Wire Live Timing not working?
Why are results not posted yet?
I am trying to listen on a MAC and it does not work?
What is the 2009 Monster Energy Supercross schedule?
Is it possible to listen the webcast on my iPod/iPhone?
Fan Submitted Solutions - CLICK HERE |
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I purchased the season package, now how do I listen?
Once you purchase the season pass, or a one time listening pass, click here and then login. Once logged in, click on the Access Content button at the bottom that has Supercross LIVE! - Live Audio Link - ending on 2009-05-30 00:00 listed next to it. NOTE: This link will not be active until 7:00PM local race time on the day of the race. You will not be able to hear anything until 7:00PM when the audio starts. |
Example (click to enlarge) |
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Is there any video to go along with the audio webcast?
Supercross LIVE! purchasable packages only include audio coverage of events. Free video coverage of events are available by clicking the "Video" button in the main navigation at the top of the screen, or by Clicking Here. |
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I have been billed twice, what do I do?
All billing errors can be sent here. Provide your email address you used to place the duplicate orders. |
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Are the broadcasts archived after each show? What do they cost?
Yes, every shows archive is available for listening one hour after the show is finished. If you have purchased the season pass, every round's archive is available at no additional cost. If you have not purchased the season pass, individual archives are available for $6.99 by clicking here and clicking on the round you would like to listen to at the bottom. |
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I am on a dial up line, will it buffer too much for me to listen?
We have many customers who successfully listen to the Supercross LIVE! webcast using a dial up internet connection. |
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Is the outdoor AMA Toyota Motocross season covered in my Supercross LIVE! subscription?
A Supercross LIVE! webcast subscription is for the 2010 Monster Energy Supercross season only and does not cover any AMA Toyota Motocross rounds. |
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Can I pay for my subscription with a check?
Payment is accepted via PayPal. You do not need to have a PayPal account to be able to purchase.
After completing your payment on PayPal, you need to click on the orange button that says: Return to Feld Motor Sports, Inc. If you pay by ECHECK, your subscription will NOT be available UNTIL CHECK IS CLEARED |
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I forgot my username and password, how do I retrieve them?
To access a forgotten username and password, click here and put in your email address at the bottom of that page. |
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Is Supercross LIVE! broadcasted on XM Radio?
Supercross LIVE! webcast is not being broadcasted on XM Radio in 2010. |
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Windows Media Player does not open, only a blank page with a link
Manually open Windows Media Player and click file/open URL and paste in that URL from the blank page |
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What do I do if the website is down?
In the rare event that SupercrossOnline.com is down for some reason, please wait a few minutes and then refresh your screen by holding control and clicking F5. |
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What time do the Supercross LIVE! webcasts start?
Supercross LIVE! webcasts start at 7:00PM local race time. You will most likely hear the pre broadcast music starting at 6:30PM local race time. |
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How do I get pit passes?
Cross Club members get free Pit Passes emailed to them every year. Click here to join the Cross Club for free.
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When is Monster Energy® Supercross on television?Click here for a complete schedule of when Monster Energy® Supercross is on television |
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Why is At The Wire Live Timing not working?
At The Wire Live Timing is provided by the AMA and is not affiliated with the Supercross LIVE! webcast. You can contact the AMA at AMASupercross.com or by clicking here. |
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Why are results not posted yet?
Results are provided by the AMA and is not affiliated with the Supercross LIVE! webcast. You can contact the AMA at AMASupercross.com or by clicking here. |
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I am trying to listen on a MAC and it does not work?
You will have best luck with Flip 4 Mac, a Free Windows Media Player plug-in for Quicktime. When listening to an archive, you may need to wait about 1-2 minutes for the file to load. Then hit 'Play' to get started. Make sure you have the most current version of Flip 4 Mac. |
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Where can I find the 2010 Monster Energy® Supercross schedule?Click here for a complete schedule of the 2010 Monster Energy® Supercross Series |
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Is it possible to listen the webcast on my iPod/iPhone?
The Supercross LIVE! live webcasts and archives stream in real time from our servers, therefore there is no way to save the broadcast and play it back on your iPod. |
Fan Submitted Solutions:
All computers and networks are different, so here are some individual solutions to problems that some users have had.
Firewall Problems
Users that have a firewall set up through their router/gateway need to allow connections through TCP Port 80.
Windows Media Player is not Auto Loading
When some users click the "Access Content" button, they get a blank page and Windows Media Player does not load for them. If you are logged in, you can copy the URL of the blank page, open Windows Media Player, go to the file menu, then go to "Open URL..." and paste the address in the Open URL field. This is how you manually input the Supercross LIVE! stream into Windows Media Player.
Browsers For Vista Users
Most Vista users have had the best luck with Mozilla's Firefox browser over Internet Explorer 7. You can download Firefox for free by clicking here.
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